Returns & Exchanges Policy
Our Promise
We want you to love how Above The Cut fits and performs. If it's not right, we'll help you fix it.
Returns
You can return unworn, unwashed items with original tags attached within 30 days of delivery for a refund to your original payment method. Return shipping is the customer's responsibility, and refunds are issued for the item price (original shipping charges are non-refundable).
Exchanges
Need a different size? Exchanges are free. We'll cover the shipping on your replacement, subject to availability. Contact us with your order number and the size you'd like, and we'll send you return instructions.
Fit Note
Fairway Flex features a sleeveless cut that fits differently than a traditional golf polo. Check the size guide before ordering, and if you're between sizes, reach out and we'll help you choose.
Hats
Because hats are a hygiene-sensitive item, they can be returned only if unworn and in original condition, with no sweat, makeup, or odor. Exchanges follow the same rules.
Final Sale Items
Items marked as final sale (limited drops, discounted items, or promotional bundles) can't be returned or exchanged. Final sale items are clearly labeled on the product page.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 14 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund, including shipping, at no cost to you.
How to Start a Return
- Contact us with your order number and reason for return.
- We'll reply with return instructions within 1-2 business days.
- Ship your item back with tracking (we recommend a trackable service, as we can't be responsible for returns that don't reach us).
- Once we receive and inspect your return, we'll process your refund within 5-7 business days.